Electric Fireplace Repair
Diagnosed to the failed component, repaired, wiring safety-checked, then full cycle-tested.
Learn moreA flame that won't hold usually traces to a contaminated pilot orifice or a weak thermocouple, and the reliable fix is the whole assembly rather than one worn part. We replace orifice, hood, thermocouple, thermopile, and igniter wire as a unit — a typical 8-year maintenance item — then confirm two things: the flame proves and the safety shutoff actually trips when the flame drops. Both functions are verified and the connection leak-checked before the appliance returns to service.
Prices shown are starting estimates and may change with the condition, access, and scope we find on site. Only a written quote from an on-site visit is a price we commit to.
Your fireplace has a working ignition system that's stopped proving — and this service replaces the one part that failed, on the system that's already there. The signature complaint is unmistakable: you press and hold the control knob, the pilot lights, and the instant you let go the flame goes out. That's not a mystery; it's a measurement. It's diagnosed by metering the proving circuit and the failed component replaced to bring your existing ignition back, and the standard held in one metro is the standard held in all of them.
The physics behind the dropout is specific. A standing pilot's thermocouple has to heat to where it generates enough millivolts to hold the gas valve's safety magnet open — a healthy one reads roughly 25–30 mV open-circuit. Weakened by age, soot, or a slightly mis-aimed flame, it still lights but no longer makes enough millivolt to hold the magnet, so the valve closes the second you stop manually overriding it by holding the knob. A meter goes on it and the number is read rather than guessed: a low reading confirms the thermocouple (or thermopile, on a millivolt system) is the part to swap, not the valve.
Set against pilot-light-installation, the difference is build versus renew: that service builds an ignition system where none works, choosing the architecture and wiring the interlock from scratch. This service keeps your existing architecture and renews a specific worn part within it. You're not redesigning how the fireplace lights; you're replacing the thermocouple, thermopile, igniter, or pilot hood that aged out of the system you already have. Installation builds; replacement renews. Working ignition with a dead part lands here.
It also differs from gas-valve work in which side of the interlock is at fault, and that distinction is the whole diagnosis. A dropping pilot can mean a weak thermocouple (this service) or, less often, a failing valve magnet that won't hold even on a healthy millivolt signal (valve service). Nothing is assumed — the thermocouple output is metered and the valve's hold checked, so the cheap proving part is replaced when that's the cause instead of selling a valve. The dropout is also confirmed not to be a clogged pilot orifice or a draft pulling the flame off the sensor tip, because a new thermocouple won't fix either of those.
Replacement is a clean, same-day part-swap when the assembly is the cause. The correct thermocouple/thermopile, igniter, or full pilot hood is sourced for your appliance valve so the proving circuit functions as listed, mounted so the pilot flame fully envelops the sensor tip, and the flame re-aimed for a strong, steady envelope. Then the connection is leak-tested by manometer and bubble soap, the millivolt output re-read to confirm it's back in range, and an ambient CO check run before the unit is handed back.
The job closes by lighting it several times and releasing the knob each time, because the only proof that matters for this fault is that the pilot now holds on its own. Documented service here is the right diagnosis — a metered reading, not a parts guess — followed by the correct component and a pilot that stays lit when you let go.
At Texas Chimney Experts, a pilot assembly replacement is never guesswork. We scope every job from a graded, photographed inspection first — the NFPA 211 level the evidence calls for — so the work is matched to what your flue and masonry actually need, with the report to prove it. The documented inspection is the record the pilot assembly replacement is built on.
Chimney inspectionA pilot assembly replacement isn't a matter of opinion — it's held to published national standards. Texas Chimney builds every job to the named codes below and documents it, so the work is provably right for an inspector, an insurer, or a future buyer. These are the universal standards; your city's permit and inspection requirements are confirmed with the local authority before we pull the job.
Replacement of the pilot component follows the NFPA 54 National Fuel Gas Code, and the connection must pass a manometer and bubble-soap leak test before we return the appliance to service.
Matching matters here. The thermocouple, thermopile, igniter, or hood is selected for the existing appliance valve so the flame-proving safety circuit performs as listed, and the pilot flame is aimed to fully envelop the sensor tip.
A meter, not a guess, closes the job: once the swap is done, the proving-circuit output is re-measured, and the dropout counts as cured only when the reading holds the valve magnet open within range.
An ambient CO reading verifies combustion is safe once the new part holds a steady pilot.
Codes cited are the established national standards (NFPA, UL, IRC) that govern this service. The adopted code edition, permit, and inspection requirements vary by city —Texas Chimney verifies them with your local authority having jurisdiction on every job.
Read the proving circuit and confirm the low reading traces to it, not to the valve.
Source the correct thermocouple/igniter/hood for the valve.
Swap the failed part; re-aim the pilot to the sensor.
Re-read the millivolt output, run leak and CO tests, and hold-test the pilot.
We've worked on 1,000+ DFW homes over 10+ years. Every job — small sweep or full rebuild — runs the same way: certified technicians, written quotes, photo reports, warranty in writing.
Metered diagnosis — reads the millivolt, not a guess
Replaces the failed part on your existing system
Correct thermocouple/thermopile/igniter for your valve
Proven by releasing the knob — the pilot holds
Family-owned, CSIA-certified, NFPA 211–compliant. We're the team you call when you want it done right the first time — no rotating subcontractors, no upsell pressure, no surprises. Same techs, same trucks, same standard.

The standard is condition-driven, not calendar-driven: NFPA 211 ties cleaning to a measured 1/8" of creosote accumulation, and a Level 1 inspection is the way we confirm you've reached it. For a wood-burning fireplace in regular use that typically lands at once per heating season — but we measure the buildup and tell you what the flue actually shows rather than assuming.
Yes — and verifiably so. Our inspectors hold current CSIA (Chimney Safety Institute of America) certifications you can confirm yourself in the CSIA member directory at csia.org, and our fireplace work is handled by NFI specialists. We name the standard we inspect to so you can check the credential behind the report.
Yes. We respond 24/7 (subject to crew availability) to the situations that can't wait for a diagnosis later — an active water leak into the home, an animal trapped in the flue, post-fire hazards, and storm damage. We make the system safe first, then document the cause; same-day in most cases.
Always — and with the evidence attached. Before any work starts you receive a written quote backed by photos of exactly what we found and why it needs attention. Final pricing follows the documented condition of the chimney and anything the inspection turns up, not a number guessed before we've looked.
Inspection Program is our annual maintenance plan at $19.99/month ($240/year): a documented Level 1 inspection and sweep every year ($248 value), priority scheduling, 10% off all repairs, and emergency-response priority. It's the way to keep a year-over-year record of your system's condition. Cancel anytime, no contract.
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Other services in the Gas & Fireplace category.
Free written quote. Same-week scheduling. 24/7 emergency response when you need it.
Active leak, animal in flue, post-fire damage, or smoke event? Real humans on the line 7 AM to 12 AM every day — replies in under 2 minutes. Tech dispatch within 2 hours during business hours, subject to crew availability after-hours.
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